Team

Like you, Commercial Card Payments and Data expert Donald W Kemp has seen Travel, Procurement and Fleet programs defined numerous ways over the years. Is it the Plastic? Is it where it can be used? Is it reporting? Is it data? Is it global capabilities? Is it the relationship? Or, is there a different story. With over three decades of technology, consulting, product management, and leadership experience, unlike many consultants, his view is radically different. Don appreciates, and shares with listeners, that commercial card programs need more than plastic and usage to be successful. They need to have concise data definitions, support models, implementation plans and people that understand them with the ability to consult with commercial clients to define the best solution. Providing what the client asked for may not be what is the best for them, or you, and the program will reach its potential only when you provide an achievable solution. Don, sometimes referred to by his peers and team members as the “Puzzle Master” for his ability to transform the pieces by looking at them differently and see across the various functions and needs versus ask and as the “Integrator” for his coaching skills that transform individual experiences into team successes, is known for his practical, street-savvy style; Don’s fusion of real-life and his conversational techniques connect with his audience at an intimate, intense, and individual level. Don has spent the last 24 years with MasterCard Worldwide in various positions in technology, business development and product management, most recently as Vice President and Senior Business Leader for commercial products and Smart Data where he was responsible for the commercial data warehouse, global data acquisition and integration, data enhancement, and data quality. His successes include working with Banks, third party processors, ERP vendors, Travel and Procurement companies, suppliers, consolidators, and aggregators to launch successful travel, procurement, and fleet programs with over 200 banks serving over 700,000 private and public sector companies ranging from small businesses to large multinational and fortune 100 corporations in over 50 countries. Consistent successive 15-year double digit growth. Finding ways to increase revenue with minimal budget. Defining repeatable process that others could implement with minimal training and experience. Prior to his leadership in commercial card programs, Don was a successful managing consultant and software quality assurance practice leader for Computer Power Group and held varying technical, development, and leadership positions at Sherwood Medical, Labarge Steel, Westlake industries, and Storz Surgical instruments. Don attributes his many successes to not accepting it could not be done and to the power of being able to draw on everyone’s strengths and knowledge to achieve the best outcome. Don is very proud of the fact that his teams were consistently recognized as high performers, team members were promoted and given new opportunities. Together they took on challenges others would not and succeeded as they grew together. Don is very proud to have had several team members follow him to new opportunities and says that is the greatest praise a leader can receive.